WhatsApp bots for business: what they can and can't do
A good agent answers instantly, qualifies whoever writes in and books appointments. A badly built one scares clients away. The difference is in how it's built.
What an AI agent can do
- Answer common questions at any hour: prices, hours, location and requirements.
- Ask the questions your team would ask to tell whether someone is a real lead.
- Book appointments on your calendar and send reminders.
- Save every conversation to your CRM so nobody loses the thread.
What it shouldn't do
- Make things up. When it doesn't know, it says so and hands the conversation to a person.
- Close a complex sale on its own. Negotiating is still your team's job.
- Run on unofficial tools, which put your number at risk of being blocked.
How we build it
- We write the answers, rules and tone with your team.
- We connect it to the official WhatsApp Business API.
- We test it with real conversations before turning it on.
- Every month we review what clients asked and improve it.
How it's priced
At a fixed price, based on how many topics the agent handles and which tools it connects to, plus a monthly management plan that covers monitoring, tuning and improvements. It ships in 7–10 days.
Meta charges WhatsApp Business API message fees separately, at its own rates.
Which process takes up the most hours each week?
In 30 minutes we'll tell you how we'd solve it, what it would cost and how long it would take.